IT Operations Intern

Company : Medpharm

Job Type : Internship

Durham, Nc

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - IT Operations Intern

Job Purpose:
The IT Operations Intern will support MedPharm’s Information Technology department during a 10–12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience in corporate IT operations including end-user support, asset management, IT documentation, and the design and execution of a self-directed project aligned with their professional interests. This role provides a meaningful opportunity for an aspiring IT professional to contribute directly to MedPharm’s technology environment while developing practical skills in a regulated life-sciences setting.

Summary of Key Responsibilities:

Provide first-line deskside and help desk support to MedPharm employees, including troubleshooting hardware, software, operating system, and connectivity issues across Windows and mobile environments.
Assist with the maintenance and accuracy of the IT asset management system, including hardware inventory tracking, software license records, and lifecycle documentation.
Create and update IT process documentation, standard operating procedures (SOPs), and knowledge base articles to improve team efficiency and ensure continuity.
Identify opportunities to streamline or improve existing IT workflows and propose solutions to the IT team.
Design, scope, and execute a self-directed internship project in an area of personal IT interest, with guidance from the Director of IT; present project outcomes to the team at the end of the internship.
Assist with onboarding and offboarding activities including account provisioning, equipment setup, and asset recovery.
Support IT team members with ad hoc requests and special projects as needed.

Required Qualifications and Skills:

Currently enrolled as a rising junior or senior at an accredited college or university, open to all majors.
Strong interest in Information Technology, computer systems, or related technical fields.
Basic familiarity with Windows operating systems, Microsoft 365 applications, and general networking concepts.
Strong analytical and problem-solving skills with a customer-service orientation.
Excellent written and verbal communication skills; ability to explain technical concepts clearly to non-technical users.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Eagerness to learn and a proactive, self-starter attitude.
Prior coursework or experience in IT, networking, computer science, or a related discipline is a plus.

Position Details:
Supervisory Responsibility: ☐ Yes   ☒ No
Confidential Data: ☒ Yes   ☐ No
Budgetary Responsibility: ☐ Yes   ☒ No
Travel Requirements: ☐ Yes   ☒ No

PHYSICAL DEMAND ANALYSIS
Work Environment: Office environment with occasional visits to server room, data closets, and employee workstations throughout the facility.
Physical Summary: Work is primarily sedentary (computer-based). Occasional walking between offices, light lifting of equipment, and deskside visits to employee workstations.

Original job IT Operations Intern posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to IT Operations Intern Jobs with your AI JobCopilot

Auto-Apply with AI

Similar IT Operations Intern Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

IT Operations Intern

Job Description - IT Operations Intern

Similar IT Operations Intern Jobs in the US

Mobile Apps