NHP 2026 Library IT Client Services and IT Operations Intern

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Overview

The Library IT Client Services and IT Operations Intern will assist the Yale University Library IT department (and other Library departments as necessary) with IT project management, IT service management, strategic planning, enterprise application management and support, end-point technologies management and support, and outreach. This work may include but is not limited to the following:

• Assists in selected aspects of routine technology projects to ensure they are completed on time and within budget
• Assists in selected aspects of defining, documenting, managing, and transitioning services to production
• Assists in selected aspects of departmental strategic planning
• Assists in the delivery and support of IT services, including end-point technologies, enterprise applications, and Software as a Service platforms
• Assists with the creation of workflow, testing, and other technical documentation
• Assists with other projects as assigned
  At the conclusion of the internship, the intern(s) will present their work to the Library IT department.

Required Skills and Abilities

• Attention to detail
• Excellent communication skills (verbal and written)
• Demonstrated commitment to customer service
• Reliable and punctual

Job Description

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Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

 
Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

 
Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

 
Note

Yale University is a tobacco-free campus.