One Card Office Tech Assistant

Campus Enterprises Mission: Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

Purpose: Provide vital support to Campus Enterprises and NC State Dining by providing an excellent dining experience for all guests.

Job Title: One Card Office Tech Assistant

Compensation: $12.00/hr (Tier 2)

Location: Wolfpack One Card Office, Talley Student Union

Work Schedule: Shift work; 8-20 hours per week between 8 am and 5 pm Monday through Friday (Some weekends required)

Campus Enterprises Expectations: As student employees with Campus Enterprises, we expect you to be professional and present for your shifts. This includes, but is not limited to:

• Arriving early for shifts
• Clocking in and clocking out in a timely fashion
• Cell phones are only used at appropriate times
• Prioritize the client
• Finish all duties before taking a break

Essential functions and responsibilities include, but are not limited to:

• Print ID Cards
• MICROS register transactions
• Answer in person, phone, meal plan, and ID card questions
• One Card website Chat function operation
• Google spreadsheet projects
• Remain in compliance with the Wolfpack One Card
• Operate equipment and troubleshoot for quick repairs and supply replacement
• Prepare appropriate ID cards that correspond with classification types and departments
• Perform batch printing for various ID production tasks
• Remain in compliance with Wolfpack One Card student employee policies and expectations at all times

Essential Qualifications

           Current NC State University student with a flexible schedule
           Demonstrate excellent customer service skills
           Experience with the Microsoft suite, Google spreadsheets
           Ability to work with a team to serve a diverse population
           Basic knowledge of the NC State campus and the location of buildings
           Elevated oral and written communication skills
           Attend mandatory staff meetings, student employee orientation, and training sessions
           Ability to lift to 40 pounds

Learn, Grow, and Earn More:

• Gain experience, grow your skills, and get promoted
• Earn annual raises
• Connect with other students beyond the classroom
• Stand out to future employers
• Build strong relationships with supervisors who can serve as references

Campus Enterprises at NC State University Hiring Standards

NC State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.