Product Manager Intern

What you can expect

You’ll own a scoped initiative that shapes Zoom’s self-service purchase experience. Working cross-functionally, you’ll analyze, build, and launch improvements that impact millions of customers. Expect mentorship from senior PMs and exposure to the full Online Business stack.

About the Team

The Online Business team owns Zoom's self-service revenue engine — the web and mobile experiences through which millions of customers discover, evaluate, and purchase Zoom products. We build and optimize the end-to-end purchase experience.

Responsibilities

• Owning a scoped initiative: defining the problem, writing requirements, aligning stakeholders, and tracking outcomes through launch.
• Partnering with Design, Engineering, Marketing, and Legal to ship improvements to pricing pages, buy flows, and upsell/cross-sell surfaces.
• Analyzing funnel performance to identify drop-off points and surface optimization opportunities.
• Contributing to instrumentation planning by defining event tracking schemas and success metrics for new features.
• Supporting A/B test design and readout, translating results into clear product recommendations.
• Writing structured Jira stories and PRDs that engineering teams can act on.

What we’re looking for

• Communicate clearly in writing to turn ambiguous problems into crisp, structured documents.
• Demonstrate analytical curiosity and comfort pulling data to build a point of view.
• Show familiarity with eCommerce, SaaS, or consumer product concepts through coursework, internships, or projects.
• Manage competing priorities and collaborate cross-functionally without losing focus.
• Use product analytics tools hands-on.
• Apply knowledge of A/B testing or experimentation frameworks.
• Work with agile tools such as Jira or Confluence.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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