Product Support Engineering Intern

Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. At Joby, we've been working to make that dream a reality since 2009 and we're now in the final stages of certifying our aircraft with the FAA. With plans to launch our aircraft in the US and Dubai, we're now scaling manufacturing and preparing for the launch of our commercial service.

Joby Aviation is seeking an enthusiastic Product Support Engineering Intern to join our growing Product Support Engineering Team. This role focuses on developing our OEM support infrastructure inclusive of technical support, maintenance programs, spares and repairs, and aftermarket services. The position will be based in our Santa Cruz or Marina, CA location and will actively work cross-functionally with teams within Joby to deploy and execute aftermarket initiatives. This is an opportunity to support the organizational evolution towards commercial launch and assist in securing planned operations.

Full-time internship from September-December.

• Support execution of strategies across the product support portfolio with cross-functional teams

• Work closely with the team to develop and maintain timelines and project schedules related to the aftermarket portfolio

• Assist in driving long-term initiatives ensuring critical deliverables are identified and completed

• Develop workflows which standardize short-term support, including developing dashboards in support of spares management, shipping, repair management, and technical troubleshooting

• Collect and communicate project risks and roadblocks and assist in solution management

• Currently pursuing a Bachelor’s degree in Engineering, Business, or equivalent, and entering Junior or Senior year (or above) by the start of the internship

• Demonstrated interest in aviation or aerospace

• Ability to manage and balance both short-term urgent tasks and long-term strategic projects

• Self-starter who is comfortable navigating problems in a dynamic environment

• Strong communication skills with the ability to liaise with internal and external teams

• Experience or coursework related to project management or integrated product development

• Comfortable working in an evolving organization with change management procedures

• Understanding of commercial aspects of business or support strategies