Application Support Intern

About ARTIDIS

ARTIDIS AG is a clinical-stage health-tech start-up founded in Basel, Switzerland, that has developed the first nanomechanical biomarker for cancer diagnosis and treatment optimization. The ARTIDIS nanotechnology platform integrates different types of clinical data into the ARTIDISNET digital platform, allowing physicians to significantly shorten the current diagnostic process and benefit both the patient and the healthcare system. ARTIDIS enables professionals to design personalized cancer treatment plans tailored to individual patients' needs and desired outcomes.

Your Role

As an Application Support Intern, you will work closely with the Application & Support Team to provide hands-on assistance to clinical and research sites using the ARTIDIS platform. This internship offers a unique opportunity to gain experience at the intersection of healthcare, technology, and data, supporting day-to-day operations and collaborating with users, researchers, and engineers.

Key Responsibilities

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  Support the operation and monitoring of ARTIDIS devices at clinical and research sites

  
  


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  Assist healthcare professionals and researchers during measurement procedures

  
  


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  Provide on-site and remote guidance to users and shadow system demonstrations

  
  


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  Help troubleshoot basic issues and escalate to the support team when needed

  
  


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  Contribute to training materials, including guides, videos, and presentations

  
  


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  Collect user feedback to improve workflows, training, and user experience

  
  


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  Collaborate with the team to refine documentation and processes

  
  


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  Support onboarding activities at clinical trial and early-access sites

Your Profile

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  Currently pursuing a Bachelor’s or Master’s in Biomedical Sciences, Biology, Pathology, Radiology, Oncology, Biomedical Engineering, or a related life sciences field

  
  


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  Interest in clinical environments and healthcare technology

  
  


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  Strong communication and interpersonal skills, comfortable working with diverse users

  
  


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  Curious, proactive, and eager to learn in a fast-paced start-up environment

  
  


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  Willingness to occasionally travel to clinical and research sites

  
  

What We Offer

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  Hands-on exposure to clinical operations and medical technologies

  
  


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  Opportunity to work with a multidisciplinary, international team

  
  


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  Experience in supporting cutting-edge cancer diagnostics

  
  


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  A collaborative and innovative start-up environment with steep learning opportunities