Company Overview:
Recruit CRM is one of the very few fully bootstrapped remote SaaS companies that has scaled to over $11 million in Annual Recurring Revenue. As a bootstrapped company, we have been profitable every year of our existence.
We are currently growing at over 40% YoY with a 30% annual profit margin, which allows us to invest long term in our technology & people. We power over 2,000 Executive Search and Recruitment firms across 100+ countries. We have corporate entities across the US, Ireland, India and Dubai. We are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io
Why Join Us?
Fully remote (You can work from anywhere)
Sponsored Learning and Development Program
Annual company-wide International retreats in 5-star resorts/hotels.
Opportunity to work with our clients who are all business owners across the Americas
Additional Revenue linked annual Retention Bonus of 20% - 100% of Fixed Salary given to the top performing 50% of employees every December.
Performance is rewarded - The top 1/3rd of team members have averaged an annual salary hike of over 30% each of the last 5 years. If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you!
Current Opening:
We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success — Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.
No. of positions - 05
Location: Remote
What You Will Do:
Speak with Spanish & English-speaking Customers.
Learn our platform Recruit CRM and understand the recruitment business.
Handle client queries via chat, email and video calls to gain experience.
Understand and convey customer needs to the team.
Solve user challenges, providing solutions or workarounds.
Uphold communication guidelines and procedures.
Build and nurture client relationships.
Continuously strive for exceptional service delivery.
Traineeship Details:
Traineeship Program: 6 months; 8.5 hours per day, payment of USD 540 per month.
Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success – Associate with a CTC of USD 14,400 (USD 12,000 base salary + USD 2,400 yearly performance pay).
Who Should Apply?
We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025 / 2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team.
Selection Process (Online/Virtual):
Our process includes several rounds such as an assignment round and virtual interviews—all designed to assess your analytical thinking, communication skills, and problem-solving abilities.
Take the leap and launch your career with Recruit CRM—where your curiosity, commitment to excellence, and creative problem-solving skills are valued and nurtured.
For any queries reach out to - [email protected] or [email protected] .
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