NOC Support Technician (Internship)

NOC Support Technician (Internship)

About WeLink

WeLink is a next-generation wireless internet service provider. We use the latest millimeter wave technology (including our own custom radios) and a proprietary and patent-pending approach to network deployment that allows us to deploy fiber-like networks faster and more cost-effectively than anyone else.

We were founded by experienced fixed-wireless veterans and have spent the past couple of years developing technology and refining our approach. At WeLink we place a strong emphasis on delivering quality service and maintaining an excellent customer experience.

If you want to give the world an alternative to the cable and telco duopoly that frustrates consumers and pioneer a better wireless future for the world, join us.

Job Description

WeLink is looking for a NOC Support Technician Intern to assist in Network Monitoring, incident management, and outage response.

Essential Job Functions

● Diligently monitoring Network Status and acting quickly to resolve issues

● Create cases for documentation and dispatching of Field Technicians

● Incident Management and follow-through

● Responding to outages

● Maintaining Network Health and ensuring 4 9’s

Experience/Qualifications

● Experience working in a fast-paced environment

● Working with strict deadlines

● Flexibility to work on different projects and take on additional responsibilities when needed

● Must live in Utah and be able to work in office

Shift: Flexible hours between Monday – Friday 9:00 AM – 5:30 PM (Minimum of 20 hours per week)

*We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals, regardless of race, color, religion, sex, national origin, disability, age, or any other status protected by applicable law.