Ronald McDonald House Dallas-Cheif Operations Officer Intern

Company : Ronald McDonald House Of Dallas

Job Description - Ronald McDonald House Dallas-Cheif Operations Officer Intern

Ronald McDonald House Dallas is looking for a highly organized and motivated individual to become an intern for eight weeks. The role requires a minimum commitment of 3 days a week, eight hours per day. The successful intern will gain firsthand exposure to how an organization operates strategically and efficiently. They will learn how business decisions are made, how departments collaborate to achieve organizational goals, and how effective leadership drives culture, accountability, and results

SUMMARY:
The Chief Operating Officer (COO) Internship at Ronald McDonald House of Dallas provides a unique opportunity to gain hands-on experience in nonprofit executive leadership, operations management, and strategic decision-making.

Under the direct mentorship of the COO, the intern will gain exposure to high-level organizational operations including facilities, family services, volunteer services, hospitality programs, and cross-functional leadership. The intern will shadow executive leadership, support operational initiatives, and contribute to projects that directly impact families served.

LEARNING EXPERIENCE:

Working closely with the COO and senior leadership team, the intern will:

Observe executive-level decision-making and organizational strategy
Participate in planning, coordination, and execution of operational initiatives
Gain exposure to nonprofit management, risk management, and service delivery models
Interact with internal departments and external partners
Support real-time problem-solving in a fast-paced environment

ESSENTIAL RESPONSIBILITIES AND DUTIES:

Shadow the COO in daily operations, meetings, and strategic discussions
Assist with preparation of reports, dashboards, and board-level materials
Support tracking and analysis of operational metrics (occupancy, meals, volunteers, maintenance, etc.)
Assist in project coordination across departments (Facilities, Family Services, Volunteer Services, Kitchen Operations)
Conduct research and develop recommendations for process improvements
Help draft internal communications, policies, and procedures
Support vendor coordination and operational follow-ups
Attend leadership meetings and assist with documentation and action tracking
Assist with special projects and initiatives as assigned

QUALIFICAQTIONS AND EDUCATION REQUIREMENTS:

Currently enrolled in an accredited college/university (undergraduate or graduate program)

Preferred fields: Business Administration, Nonprofit Management, Healthcare Administration, Public Administration, or related field
Minimum GPA of 3.0 preferred
No prior work experience required, but leadership or campus involvement is a plus

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Strong interest in nonprofit leadership, healthcare/hospitality operations, or business administration
Ability to maintain confidentiality and professionalism at all times
Strong organizational and time management skills
Excellent written, verbal, and interpersonal communication skills
Analytical mindset with problem-solving ability
Ability to work independently and collaboratively
Adaptability in a fast-paced, evolving environment
High attention to detail and accountability
Proficiency in Microsoft Office (Excel, PowerPoint, Word)

PHYSICAL REQUIREMENTS

Standard office environment
May occasionally assist with light operational tasks (lifting up to 25–30 lbs if needed)

Equal Opportunity Employer
Ronald McDonald House of Dallas is committed to inclusion in principle and practice, both in the community at large and within the organization. RMHD provides equal employment opportunities to all employees, interns, volunteers, families and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, pregnancy, citizenship, political beliefs, service in the military, or any other protected status.

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Ronald McDonald House Dallas-Cheif Operations Officer Intern

Job Description - Ronald McDonald House Dallas-Cheif Operations Officer Intern

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