SDT Student Usher

Job Description

Primary Responsibilities

Before the Performance

• Arrive for pre-show briefing and assignments.
• Assist with lobby setup, programs, signage, and accessibility materials.
• Welcome patrons as they arrive.
• Scan or check tickets.
• Direct guests to:
  • Restrooms
  • Concessions or bar service
  • Accessible seating
  • Their assigned seats
• Answer basic questions about the theatre, performance, and facilities.
• Monitor entrances and help manage lines.

During Seating

• Escort patrons to seats.
• Distribute programs.
• Assist late arrivals according to house policies.
• Help patrons with mobility needs.
• Maintain a welcoming and professional atmosphere.

During the Performance

• Monitor audience behavior and safety.
• Enforce house policies regarding:
  • Photography and recording
  • Food and beverages
  • Cell phone use
• Watch exits and audience areas.
• Assist patrons who need help or must leave the theatre.
• Communicate issues to the House Manager.

Intermission

• Direct traffic flow.
• Assist with concessions and restrooms.
• Help patrons return to seats promptly.
• Answer questions and provide guest assistance.

After the Performance

• Thank patrons for attending.
• Assist with audience exit and crowd flow.
• Collect programs if applicable.
• Help reset the theatre and lobby for the next performance.

For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or [email protected].  We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date