Job Description - Service Year Option - Security Officer
Job Summary
The Security Officer provides a safe and secure environment for patients, staff, and visitors by monitoring facilities, enforcing policies, and responding to incidents. This role plays a critical part in preventing safety risks and ensuring a secure healthcare environment.
Minimum Qualifications
Education: High school diploma or equivalent required
Maryland resident
Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
Experience: Minimum six months of security experience preferred
Licensure/Certification:
Maryland Security Guard Card (or ability to obtain within 90 days)
Current BLS (CPR) certification required
De-escalation training required within 90 days
Valid driver’s license required for certain duties
Skills & Abilities:
Knowledge of security or law enforcement practices
Strong communication and interpersonal skills
Ability to remain calm and professional in stressful situations
Observation and problem-solving skills
What You’ll Do
Conduct interior and exterior patrols of facilities and grounds
Monitor entrances, parking areas, and key security posts
Respond to incidents and ensure safety of patients, staff, and visitors
Maintain security presence in high-risk areas (e.g., Emergency Department)
Provide directions and assistance to visitors and patients
Document security activities and incidents
Enforce policies related to safety, parking, and access control
What the Job is Really Like
You’ll spend much of your time walking, observing, and monitoring environments
The role requires constant awareness and attention to surroundings
Some situations may involve conflict, stress, or emergencies
You must remain calm and professional under pressure
The job includes both routine patrols and unpredictable situations
Strong customer service is important—you’ll regularly assist visitors
Work Environment & Demands
Hospital campus with indoor and outdoor responsibilities
Frequent walking, standing, and patrol activities (see physical demands on page 2)
Exposure to various environments, including emergency and behavioral health areas
Requires sustained alertness and quick decision-making
Combination of independent work and team coordination
What Success Looks Like
The environment remains safe and secure
Incidents are handled quickly and professionally
Documentation is accurate and complete
Visitors and staff feel supported and safe
You maintain vigilance and professionalism at all times
Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
Meritus Health is a hospital and emergency room in Hagerstown serving the diverse communities of Maryland, southern Pennsylvania, and the east panhandle of West Virginia.
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