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Student Aide (Work Study) - Office of Student Financial Assistance

Job Description - Student Aide (Work Study) - Office of Student Financial Assistance

Responsibilities

Duties of Position:


  • Answer student questions through email using our Salesforce system

  • Use a script to complete high volume calling campaigns

  • Analyze reports and data entry

  • Help staff campus events

  • Answer phone calls from students as needed

  • Assist OSFA staff with projects

  • General office duties include copying, filing, document intake and scanning

  • Other duties as assigned



Education Requirements:  In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing. 


Experience Requirements:


  • Detail oriented and organized

  • Able to meet deadlines

  • Fast learner

  • Reliable

  • Strong communication and phone skills

  • Microsoft Word and Excel skills a plus



Schedule Information: 


OSFA will work together with the student aide to determine a weekly schedule based on student's availability.  Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.


Maximum hours per week: 20


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