Summer 2027 Golf Operations Intern

Position Title: Golf Operations Intern

Department: Golf Operations

FLSA Designation: Non-Exempt (hourly)

Directly Reports To: Director of Golf

Position Summary

We are seeking dynamic and hard-working individuals who are actively pursing their PGA Golf Management program with a passion for golf to motivate, encourage, inspire, and change the lives of our members. To learn and develop the skills needed to become a complete golf professional, interns will work scheduled shifts in various parts of the operation. These areas include Pro Shop check-in, on course marshalling, 18th green attendant, customer service attendant, and tee captain.

Position Responsibilities

· The intern is expected to learn and develop exceptional service skills and participate in all aspects of the facility

· Mentors and training are provided daily by the professional team at each course ensuring successful growth for interns

· Strong working knowledge of the game and rules of golf

· Conduct oneself in a professional manner and always maintain a professional image

· Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations

· Directly involved with the daily golf operations with concentration on the following job duties: Guest check-in, starter, and tee captain duties, outside customer service tasks

· Ensure guest satisfaction while promoting the game of golf and Riviera Country Club

· Maintain a credible golf game

· Opening and closing procedures

· Collection of all golf fees

· Support and assist in the pace of play objectives of RCCLA

· Assist in the coordination of golf activities with other departments

· Remain current with teaching trends and other golf technology that may add value to the operation

· Maintain a clean and orderly work area

· Assist in the sales and inventory control of all retail items as requested

· Other duties may be assigned by management

· Days and hours of work vary by schedule and business needs

Qualification Standards

Specific Job Knowledge, Skills and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

· Must be able to speak, read, write and understand the primary language(s) used in the workplace.

· Excellent customer service orientation and a focus on customer satisfaction is required

· Requires good communication skills, both verbal and written

· Ability to interact with employees, members, and guests in a positive way

Education

Actively pursuing a PGA Golf Management degree

Experience

· Previous golf club experience preferred

Physical Demands

· Must be able to stand and exert well-paced mobility for up to 5 hours in length

· Must be able to exert well-paced ability to maneuver between functions occurring simultaneously

· Must be able to exert well-paced ability to reach other areas within the club on a timely basis

· Must be able to lift and carry heavy items around 30-50 lbs.

· Must be able to bend, stoop, squat and stretch to fulfill disinfecting tasks

· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

· Talking and hearing occur continuously in the process of communicating with members, guests and supervisors

· Vision occurs continuously with the most common visual functions being those of near vision and depth perception

· Requires manual dexterity to use and operate all necessary equipment

Grooming

All employees must maintain a neat, clean, and well-groomed appearance per club standards.

Compensation

$21/ hour