Technology Support Intern

Technology Support Assistant

Paid Part-Time Opportunity for a College Student
Support IT operations, drive efficiency, and contribute to cost-saving initiatives

Position Objective
To increase operational efficiency and reduce unnecessary costs, we are proposing a short-term, paid, part-time position for a college student targeting the spring semester (starting as early as this June, depending on the candidate)

This position, titled Technology Support Intern, will provide hands-on exposure to IT support and technical operations while handling essential administrative and organizational tasks that the full-time IT team currently lacks bandwidth to complete.
 

Primary Responsibilities

The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing, and other duties will be assigned based on the position’s role within the business unit. 

• Work with the IT team to set up, upgrade, and decommission, and track company assets, including Laptops, iPhones, and iPads


• Audit devices (location/ownership) to ensure accurate tracking and decommission unused assets


• Update 3rd party provider account details and ensure the records are accurate


• Validate software licensing and eliminate redundant subscriptions


• Maintain internal IT documentation (asset lists, user guides, process notes)


• Organize the supply closet and ensure spare equipment is tracked and accessible


• Assist with organizing the supply closet and ensuring spare equipment and accessories are cataloged and accessible.


• Assist in maintaining internal IT documentation, including asset lists, user guides, and process notes.


• Assist Helpdesk with End User Support tasks, based on interest.

Expected Outcomes

• Improved accuracy of IT inventory and documentation

• Increased bandwidth for internal IT staff to focus on strategic initiatives


• Enhanced network security through proper device decommissioning


• Reduced costs via elimination of unused assets and subscriptions


• Streamlined organization and efficiency in asset tracking and documentation

Note: Offers will be made based on candidates' qualifications relevant to the position.

Equal Employment Opportunity (EEO) Statement

ODG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.