Tier 1 IT Support Specialist Intern

ABOUT LOZIER

Every day, millions of people interact with Lozier products without even realizing it. From the shelving in retail stores to the storage systems powering warehouses and online fulfillment, our products keep retail moving. If you’ve shopped in a store or ordered online, chances are you’ve experienced what we build.

For 70 years and counting, Lozier Corporation has been the industry leader trusted by top brands across the country. Headquartered in Omaha, Nebraska, with facilities nationwide, we combine innovation, advanced manufacturing, and a people-centric culture to shape the future of retail. At Lozier, you’ll join a team that designs industry-leading solutions, builds products retailers and warehouses depend on, and be part of a company that prioritizes growth and development of its workforce.

WHY INTERN AT LOZIER?

• Competitive pay with benefits (paid weekly).

• Networking & volunteer opportunities.

• Social events.

• Housing stipend (as applicable).

• Mentorship program.

• $1,000 hiring bonus at 90 days or end of internship.

• Paid holidays.

POSITION SUMMARY:

ESSENTIAL JOB FUNCTIONS – (based on area of assignment)

• Champion Lozier’s Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier’s success.
• Collaborate with interdisciplinary teams to support day-to-day activities and projects.
• Research competitors, industry and market trends to provide insight and recommendations.
• Collect and analyze data, and generate reports to support decision-making.
• Provide general support, including organizing meetings, managing schedules, and maintaining documents.
• Interact with team and external partners, both verbally and in writing, to ensure effective collaboration.
• Participate in training sessions and workshops to enhance your skills and knowledge.
• Take part in various special projects and/or assignments and ad-hoc tasks as needed.
• Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
• Ability to work and interact well with others.

Administrative:

• Assist in scheduling appointments, meetings, and conference calls. Help manage shared calendars for team members.
• Organize and maintain digital and physical files, ensuring easy retrieval of important documents.
• Greet and assist visitors, clients, and guests. Ensure a positive experience for all.
• Assist in the planning and coordination of company events, meetings, and workshops.

Finance/Accounting:

• Contribute to the preparation of financial statements and reports. Ensure compliance with accounting standards and company policies.
• Assist in internal and external audit preparations. Ensure all necessary documentation and records are maintained accurately.
• Monitor and track expenses, ensuring accuracy and adherence to budgetary guidelines.

Information Technology:

• Assist in the installation, configuration, and maintenance of software applications, including operating systems and productivity tools.
• Create and update IT documentation, including user guides, knowledge base articles, and system configurations.
• Participate in testing of software, hardware, processes to ensure functionality and meeting of requirements.
• Support IT projects such as system upgrades, hardware deployments, and software rollouts.

Technical:

• Provide technical support to engineers and technical professionals. Assist in troubleshooting technical issues and finding solutions.
• Participate in testing and quality assurance processes to ensure functionality and reliability.
• Assist in the development and testing of prototypes or proof-of-concept projects; may require going to the production floor to resolve any issues that may arise.
• Adhere to all safety guidelines and protocols in the technical work environment.

JOB QUALIFICATIONS

Education: Current enrollment or recent graduate in a related degree program.

Experience: No previous experience required.

Required Skills

·     Strong communication skills, both written and verbal.

·     Detail-oriented with excellent organizational skills.

·     High sense of urgency.

·     Eagerness to take initiative and work on challenging technical projects.

·     Ability to work independently and in a team.

·     Strong problem-solving and analytical skills.

·     Basic technical knowledge and the ability to learn and adapt quickly.

·     Basic math and computer skills.

SPECIAL DEMANDS

• None at this time.

The above job description is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an “at-will” basis.