Transformation Analyst I, FIS University Program

Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

Join the 2026 FIS University Program!

As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager. 

This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will:

• Learn how to work within a corporate environment
• Learn about the exciting world of Fintech and the role FIS plays
• Hear from FIS leadership about their journey and participate in senior leader networking opportunities
• Build a network of your peers from across the organization

This position is for a June 22, 2026 start.

About The Team

Our team drives the integration and adoption of artificial intelligence across FIS. We work within the Professional Services team, supporting PS and Client Onboarding, Migrations Office and Client Experience (CX) Operations to identify opportunities where AI can:

• Enhance operational processes
• Improve decision‑making
• Transform the customer experience

In partnership with Product, Development, and Sales, we champion AI‑driven solutions that streamline operations and strengthen FIS’ leadership in fintech innovation.

What You Will Be Doing

• Analyze Power BI and operational data to identify trends and gaps
• Support process improvement by documenting and communicating updated workflows
• Assist with internal project management and cross‑functional deliverables
• Participate in staff meetings to align on objectives and share progress updates
• Interact with leadership to build communication and professional presence
• Support feature rollout activities, status reporting, and Agile PI planning
• Apply FIS guiding principles to support a ‘Voice of the Customer’ mindset
• Develop Standard Operating Procedures and Project Plans to improve efficiency and speed to market

What You Bring

• Bachelor’s degree in relevant field of study
• Proficiency in Microsoft Office Suite
• Fluent in English; Strong written and verbal communication skills
• Adaptability, a drive to learn, and strong problem-solving skills
• Ability to work well independently and within a team

Bonus If You Have

• Experience with Power BI
• Java or JavaScript programming
• Technical exposure to AI concepts or systems

What We Offer You

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect
• Student Loan Repayment Program: FIS will PAY OFF participants’ undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program.  The benefit applied to undergraduate student loans for US-based degrees and must be in the employee’s name. 

*Current and future sponsorship are not available for this position*

#FISUJUNE2026

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass