Wish Experience Intern

This internship provides candidates the opportunity to experience the magic of Make-A-Wish firsthand by assisting with the onboarding and welcoming of wish families. Interns will work directly with our wish coordinators to help ensure each family feels supported and informed as they begin their wish journey.

Daily Assignments May Include:

• Mailing wish journey booklets and other important correspondence to wish families
• Entering wish family information into our database system
• Making welcome calls to families to introduce them to our program and provide key information
• Conducting outreach to families we are actively trying to contact
• Other duties as needed

Time Commitment: 10-15 hours per week (hybrid work experience), including one weekly in-office day on Thursdays. The cycle runs from September 3rd, 2026, through December 3rd, 2026. Official start date is on Thursday, September 3rd, 2026, with mandatory in-person intern orientation at 9:3 

Skills and Abilities:

• Excellent oral and written communication skills
• Proficiency with Microsoft Word and Excel
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced, collaborative environment
• Desire to contribute to the mission of Make-A-Wish

Preferred Qualifications: Coursework pertaining to or experience with children, social work, medicine/nursing, customer service

Additional Requirements:

• Must be currently enrolled in a college or university academic program
• Must be able to commute to our downtown Chicago office located at 200 W Monroe St, Suite 1801 Chicago, IL 60606 and be onsite weekly on Thursdays
• Minimum age for all internships is 18
• Selected candidates will be asked to participate in a criminal background check

Benefits

An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the internship description, interns also have the opportunity to:

• Participate in connection sessions with each member of our executive leadership team
• Participate in skill-building workshops and check-ins lead by Human Resources
• Build working relationships cross-departmentally with staff and fellow interns 
• Contribute to our mission of granting wishes for children with critical illnesses
• Receive recognition from supervisor(s) and staff during cycle closeout celebration