Workforce Management Intern

SWBC is seeking talented students to join our College Intern Program in San Antonio, Texas. This is an exciting opportunity for college students who are motivated and eager to learn within their educational field of study.

Interns will gain practical hands-on experience and training that will provide an opportunity for growth, learning and development within the financial services industry.  Full-time and part-time paid internship opportunities will be available in numerous departments, which may include: Information Technology, Accounting, Marketing, Human Resources, Mortgage, Insurance, Legal, PEO, Lender Placed Operations, Financial Institutions, Investment Services and Training. Interns will be placed within a specific division based on interest, experience, academic coursework, SWBC’s business need, and flexibility with college/university schedule.

Why you'll love this role:

As an SWBC intern, you will be learning on the job in real-time from talented professionals within the financial services industry. We will develop, teach, mentor, and support your efforts throughout the internship. Our interns are given projects that are impactful and meaningful to SWBC, so interns will feel they are a valued team member of our SWBC family.

Essential duties include the following:

• Assists workforce management team members in monitoring daily staffing levels and learn how intraday adjustments are made to support business needs.
• Participates in meetings with department leadership to observe workforce management practices and learn how optimization decisions are made.
• Builds awareness and gain exposure to the Financial Services Industry while growing your talents.
• Learns key technical skills to apply acquired knowledge and assist in problem solving.
• Gains practical, hands on experience that will provide an opportunity for growth.
• Works alongside and shadow team members while expanding your knowledge base with the ability to further develop your skills.

Serious candidates will possess the minimum qualifications:

• Currently pursuing a Bachelor’s or Master’s degree in Business, Management, Statistics, Management Information Systems, or related program.
• Expected graduation date of December 2026 or later.
• Experience with Microsoft Office and Excel statistical analysis and business forecasting preferred.
• Experience with statistical analysis and forecasting preferred.
• Excellent written and verbal communication skills.
• Strong data entry and data validation skills.
• Strong mathematical and analytical skills.
• Strong problem resolution skills.
• Strong interpersonal skills required.
• Detail oriented and possess excellent follow up skills.
• Organized and adapt well to change. 
• Ability to multi-task and work in a fast-paced, deadline driven environment.
• Passion and desire for learning and a proactive energy for getting things done.
• Display maturity and a high level of professionalism.
• SWBC is a Substance-Free Workplace and requires pre-employment drug testing.  
• Please note SWBC does not hire tobacco users.

SWBC offers*:  

• Competitive overall compensation package
• Work/Life balance 
• Employee engagement activities and recognition awards 
• Years of Service awards
• Career enhancement and growth opportunities 
• Leadership Academy and Mentor Program
• Continuing education and career certifications 
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans 
• Lucrative Wellness Program

*Based upon employee eligibility 

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.