Intern - Platform Engineer

at Nelnet in Dover, Delaware, United States

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

As a Platform Engineer Intern, you will be an integral part of our Cloud Application Platform team, contributing to the design, development, and maintenance of our core platform infrastructure. This role offers you the opportunity to gain hands-on experience in building and supporting the technology that powers our organization.

Key Responsibilities:

1. Platform Development: Assist in the development and enhancement of our platform’s core infrastructure, including servers, databases, networking, and cloud services.

2. Automation and Scripting: Contribute to automating routine tasks and create scripts to streamline system administration and maintenance.

3. Monitoring and Performance: Collaborate with the team to monitor system performance and troubleshoot issues as they arise, ensuring optimal platform uptime and performance.

4. Security: Assist in implementing security best practices to safeguard our platform, including patch management, access controls, and vulnerability assessments.

5. Documentation: Maintain accurate and up-to-date documentation for platform configurations, procedures, and troubleshooting guides.

6. Collaboration: Work closely with engineers, architects, and other team members to support the development, deployment, and scaling of applications on the platform.

7. Problem-Solving: Participate in identifying and resolving technical issues, ensuring high availability and reliability of the platform.

Qualifications:

- Currently pursuing a degree in Computer Science, Information Technology, or a related field.

- Strong understanding of Linux/Unix systems and system administration.

- Familiarity with cloud platforms (e.g., AWS , Azure, Google Cloud).

- Basic knowledge of scripting languages (e.g., Python, Bash) for automation.

- Excellent problem-solving and analytical skills.

- Good communication and teamwork skills.

- A passion for technology and a desire to learn and grow in a dynamic engineering environment.

Preferred Qualifications:

- Previous internship or coursework related to system administration, DevOps, or platform engineering.

- Exposure to containerization technologies (e.g., Docker, Kubernetes).

- Understanding of CI/CD pipelines and version control (e.g., Git).

- Knowledge of infrastructure as code (IaC) tools (e.g., Terraform, Ansible).

Pay – $18 – $26 / Hourly

Our benefits package includes medical, dental, vision, HSA and FSA , generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info ( EEO -poster.pdf) | EEO Letter ( EEO -Jeffs-Letter.pdf) | EPPA Info ( | FMLA Info ( FMLA -Leave.pdf)