Operations Process Improvement Coordinator - Part-Time

About SAC Health:

SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.

SAC Health's Core Values:

Quality Healthcare - providing patient-centered, culturally-sensitive, equitable care that is safe, timely, effective, efficient, while seeking to prevent illness & disability
Teamwork - working together to achieve a common goal, with a willingness to serve each other in a Christ-like manner
Wholeness - ministering to the spiritual, physical, mental & emotional needs of others
Integrity - living & working in an authentic, honest way that inspires trust
Compassion - engaging with the needs & suffering of others, out of concern for their well-being
Excellence - striving to exceed expectations for our patients, community, & staff
Humble Service - caring with a kind & selfless spirit
Respect - holding others in high regard by empowering them to reach their God-given potential

DESCRIPTION:

The Process Improvement Coordinator will work closely with cross-functional teams and assist in the implementation of process improvement projects. The ideal candidate should have a strong understanding of process improvement methodologies, preferably with a Six Sigma certification, and possess excellent coordination and communication skills. This role requires the ability to analyze data, identify areas for improvement, and support the implementation of process optimization strategies.

Schedule: 8am - 1pm, Tuesday - Friday. This is a part-time, non-benefited position.

This position is onsite and does not qualify for hybrid opportunities.

ESSENTIAL FUNCTIONS AND DELIVERABLES:

• Assist in coordinating and supporting process improvement initiatives across various departments within the healthcare organization.
• Collect and analyze data to identify trends, patterns, and areas for improvement in processes and workflows.
• Collaborate with project teams to gather input and insights on process challenges and potential solutions.
• Support the development and documentation of standard operating procedures (SOPs) to streamline processes and ensure consistency.
• Assist in organizing and facilitating process improvement workshops, meetings, and training sessions.
• Maintain project documentation, including project plans, progress reports, and action item lists.
• Monitor and track project timelines, milestones, and deliverables, providing regular updates to stakeholders.
• Assist in conducting root cause analysis to identify the underlying causes of process issues or inefficiencies.
• Participate in the development and implementation of process improvement strategies and action plans.
• Support the communication of process improvement initiatives to relevant stakeholders, ensuring understanding and buy-in.
• Collaborate with the IT department to implement technology solutions that enhance process efficiency and effectiveness.
• Contribute to the development and maintenance of process improvement metrics and key performance indicators (KPIs).
• Assist in preparing reports and presentations on process improvement progress and outcomes.
• Attend all required meetings.
• Other duties as assigned by leadership.

QUALIFICATIONS:

• Education : Bachelor's degree in Business Administration, Healthcare Management, or a related field is preferred.
• Licensure/Certification : Six Sigma certification (Green Belt or Black Belt) is strongly preferred. Relevant healthcare industry certifications (e.g., Lean Healthcare, Healthcare Quality) are a plus.
• Experience : Minimum of 3 years of experience in a healthcare or related setting, with exposure to process improvement projects. Familiarity with process improvement methodologies, such as Six Sigma, Lean, or DMAIC.
• Essential Technical/Motor Skills : Proficiency in using productivity software (e.g., Microsoft Office Suite, project management tools). Basic data analysis skills, including the ability to analyze and interpret data using Excel or other relevant tools.
• Interpersonal Skills : Strong planning, problem-solving, critical thinking, documentation, and organizational skills are required. Ability to analyze and interpret data; analyze and interpret processes and needs; define problems and identify solutions. Ability to manage time effectively and plan and implement objectives effectively. Experience working with all levels within an organization is required.

Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

****************************

EEO

SAC Health complies with applicable Federal and State civil rights laws and does not discriminate based on race, color, national origin, age, disability, sex, sexual orientation or gender identity.