Part-Time Customer Service Representative Waikiki - Hiring Now

We are searching for a confident Part Time Customer Service Representative Waikiki to join our vibrant team at Enterprise Rent-A-Car in Honolulu, HI.
Growing your career as a Part Time Part Time Customer Service Representative Waikiki is a fantastic opportunity to develop relevant skills.
If you are strong in project management, cooperation and have the right personality for the job, then apply for the position of Part Time Customer Service Representative Waikiki at Enterprise Rent-A-Car today!

Enterprise Holdings has an exciting opportunity for a part time Customer Service Representative. This position pays $18.61 / hour and is located at the Enterprise Waikiki locations 96815.

 

The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The representative will gain knowledge through local training and hands-on experience to provide administrative support to service customers.

 

This role is available as regular part time which include the following benefits:

• Paid time off
• Employee discount
• Health Insurance
• Dental Insurance
• Vision Insurance
• Training and development

• Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
• Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
• Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
• Meet and greet customers in a friendly and timely manner
• Provide directions and general assistance
• Assist to assess condition of rental upon return
• Process returns, check-ins and exit kiosk transactions
• Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
• Understand and communicate rental terms and conditions, vehicle features and other services
• May sell optional protection products, upgrades, fuel options and other additional equipment
• Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
• Clean vehicle interior and exterior by hand or by operating washing equipment when needed
• Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
• Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old

• High school diploma or GED equivalent preferred

• Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years

• No drug or alcohol related conviction on driving record in the past 5 years

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

• Apart from religious observation, must be able to work a part time schedule (30-39 hrs/week) including 1 weekend day and may include holidays

Benefits of working as a Part Time Customer Service Representative Waikiki in Honolulu, HI:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package