Online Operations Manager

Job Description: As an Online Operations Manager at Starbucks in San Francisco, California, you will be responsible for overseeing the day-to-day operations of our online platform. Your main goal will be to ensure efficient and effective processes are in place to optimize online sales and customer satisfaction.

Responsibilities: 1. Develop and implement strategies to increase online sales and customer engagement. 2. Monitor online orders and ensure timely fulfillment and delivery. 3. Analyze online traffic and sales data to identify opportunities for growth. 4. Manage inventory levels to meet demand and minimize out-of-stock situations. 5. Work closely with the marketing team to promote online specials and promotions. 6. Ensure compliance with online security protocols and protect customer data. 7. Train and supervise online operations staff to ensure high performance and customer service. 8. Troubleshoot any technical issues related to the online platform and work with IT to find solutions.

Requirements: 1. Bachelor's degree in business, marketing, or a related field. 2. 5 years of experience in online operations or e-commerce management. 3. Strong analytical skills and attention to detail. 4. Excellent communication and interpersonal skills. 5. Ability to work independently and prioritize tasks effectively. 6. Proficiency in Microsoft Office and online analytics tools. 7. Driven and reliable with a problem-solving mindset. 8. Adaptability to changing market trends and technology.

Benefits: 1. Paid overtime for any additional hours worked beyond the part-time schedule. 2. Free accommodation provided for employees who need to relocate for the job. 3. Visa sponsorship available for international candidates.

Working Environment: At Starbucks, we foster transparency and open dialogue to encourage effective communication at all levels. Our team values collaboration and innovation to drive success in a fast-paced and dynamic environment.

Deadline to Apply: June 23, 2024

Equal Opportunity Statement: Starbucks is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applicants of all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.