Part-Time Student Help Desk Intern, Office of Sorority and Fraternity Life

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Job Description - Part-Time Student Help Desk Intern, Office of Sorority and Fraternity Life

Department SORORITY AND FRATERNITY LIFE (BL-SACT-IUBLA) Department Information The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission. The Office of Sorority and Fraternity Life is proud to be a department within the Office of Student Life, committed to promoting learning and respect by integrating diversity, equity and inclusion in all programs, interactions, and partnerships. We commit to creating and maintaining an inclusive environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University. Job Summary The Office of Sorority and Fraternity Life seeks to hire student employees to greet guests and answer incoming phone calls. This position involves daily interaction with guests. Department Specific Responsibilities
  • Answers telephone, assesses callers' needs, determines priority, and routes information to the appropriate staff member.
  • Greets and assists student walk-ins.
  • Assists with e-mail and correspondence as needed.
  • Responsible for filing, and assists with photocopies as needed.
  • Other assigned duties as required.
Qualifications EDUCATION Required
  • Currently enrolled as a student at Indiana University
SKILLS Required
  • Familiarity using Microsoft Office programs
  • Fine attention to detail
  • Professionalism, dependability, and respect for others
  • Exceptional decision-making skills and autonomy
  • Exceptional written and communication skills
  • Ability to perform well in a team-oriented, collaborative atmosphere
  • Strong sense of curiosity and creativity
  • Motivated individual: strives for ongoing improvement and is passionate about learning
  • Ability to receive constructive criticism in order to improve skillset
Preferred
  • Experience with project management
  • Experience with Event Management
  • Experience working independently on tasks
  • Personable, comfortable talking to others
  • Comfortable directing others, including full-time staff and management
Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Work Location Bloomington, Indiana This is an in-person position. Advertised Salary $12.00 per hour Work Hours Approximately 6-12 hours per week depending on scheduling. Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Multiple plan options for medical insurance
  • Dental insurance
  • Health Savings Account with generous IU contribution
  • Life insurance, LTD, and AD&D options
  • Base retirement plan contribution from IU, subject to vesting
  • Additional supplemental retirement plan options
  • Tuition benefit for IU classes
  • 10 paid holidays per year
  • Generous Paid Time Off
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure. Job Classification Career Level: Part Time Employee FLSA: Nonexempt Job Function: Part Time Employee Job Family: Part Time Student Employee
Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information. Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD. Contact Us Request Support
Telephone:
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