Client Relations Manager - Remote Work

Caterpillar is seeking a dedicated and enthusiastic Client Relations Manager to join our team on a remote basis in San Francisco, California. As an Associate level position, we are looking for someone with at least 5 years of experience in client relations or a related field.

Responsibilities: - Managing a portfolio of clients and building strong relationships to ensure client satisfaction and retention - Identifying opportunities for upselling and cross-selling products and services to existing clients - Collaborating with internal teams to address client needs and escalate issues as necessary - Developing and implementing client communication strategies to keep clients informed and engaged - Analyzing client feedback and data to identify trends and make recommendations for improvement - Representing Caterpillar at industry events and conferences to network and attract new clients

Requirements: - Proven experience in client relations, account management, or a similar role - Excellent communication and negotiation skills - Ability to work independently and prioritize tasks effectively - Strong problem-solving skills and attention to detail - Hardworking and reliable with a passion for delivering exceptional customer service - Creativity and leadership skills to drive innovative solutions and strategies

Benefits: - Joining Bonus - Company-provided equipment for remote work - Travel opportunities for industry events and conferences

At Caterpillar, we encourage calculated risk-taking to drive innovation and progress. We value diversity and inclusion in the workplace and are an equal opportunity employer.

Deadline to apply: June 7, 2024. Start your exciting career with Caterpillar as a Client Relations Manager today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.