Client Service Associate - Remote Work

Job Description:

Kelly Services is seeking a dedicated and hardworking Client Service Associate to join our team in Chicago, Illinois. This is a part-time remote work position at the Associate Level, requiring a minimum of 3 years of experience in customer service or a related field.

Responsibilities: - Provide exceptional customer service to clients, addressing their inquiries and concerns in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with team members to ensure client needs are met and exceeded - Analyze client feedback and develop innovative solutions to improve service delivery - Assist with onboarding new clients and providing training as needed - Participate in team meetings and contribute ideas for process improvement - Stay informed about industry trends and competition to provide strategic insights to clients - Act as a brand ambassador for Kelly Services, promoting our services and building strong relationships with clients

Requirements: - Bachelor's degree in Business Administration, Communications, or a related field - Excellent communication and interpersonal skills - Strong analytical skills and ability to think critically - Innovative mindset with a passion for problem-solving - Proficiency in Microsoft Office suite and CRM software - Ability to work independently and manage time effectively - Experience working in a remote or virtual environment is a plus

Benefits: - Retirement plan options - Gym membership reimbursement - Paid sick leave

Working Environment: At Kelly Services, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We believe in empowering our team members to take ownership of their work and contribute to the success of our company.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Kelly Services is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We welcome applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.