Client Service Manager - Remote Work

Job Description:

Mercedes-Benz is seeking a talented Client Service Manager to join our team on a remote basis in Phoenix, Arizona. This part-time position is ideal for a candidate with 6 years of experience in customer service and client management.

As the Client Service Manager, you will be responsible for maintaining and enhancing relationships with our valued clients. Your main duties will include:

- Communicating with clients to understand and address their needs - Providing exceptional customer service and support - Managing client accounts and ensuring satisfaction - Identifying opportunities for upselling and cross-selling products or services - Resolving any issues or complaints in a prompt and professional manner - Collaborating with internal teams to ensure a seamless client experience - Analyzing client feedback to improve our products and services

Requirements: - 6 years of experience in customer service or client management - Independent and passionate personality traits - Strong persuasion and teamwork skills - Excellent communication and interpersonal abilities - A proven track record of building and maintaining client relationships - A high level of organization and attention to detail - Ability to work effectively in a remote setting - Bachelor's degree in a related field (preferred)

Benefits: - Company transportation for client meetings (if needed) - Company-provided equipment for remote work - Training and professional development opportunities - Competitive salary and bonus potential

Working Environment: At Mercedes-Benz, we strive to pursue excellence in every endeavor and set a high standard for achievement. Our team is dedicated to delivering the best possible service to our clients and working together to reach our goals.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Mercedes-Benz is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.