Client Service Officer - Remote Work

Job Description:

Time Warner is seeking a talented and motivated individual to join our team as a Client Service Officer, working remotely from San Jose, California. This part-time entry-level position offers a unique opportunity to gain valuable experience in client services within a dynamic and innovative company.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and chat. 2. Assist clients with account management, troubleshooting, and general inquiries. 3. Resolve client issues in a timely and efficient manner, ensuring customer satisfaction. 4. Collaborate with team members to streamline processes and improve client experience. 5. Maintain accurate records of client interactions and transactions.

Requirements: 1. Bachelor's degree in business, communications, or a related field. 2. Minimum of 1 year of experience in customer service or client relations. 3. Excellent communication skills, both verbal and written. 4. Strong problem-solving abilities and critical thinking skills. 5. Ability to adapt to a fast-paced and ever-changing work environment. 6. Resourceful and proactive in finding solutions to client issues. 7. Strong spirit of cooperation and teamwork.

Personality Traits: 1. Resourceful: Ability to think creatively and find efficient solutions to client problems. 2. Adaptable: Flexible and able to adjust to changing priorities and responsibilities.

Soft Skills: 1. Critical thinking: Analytical mindset to assess situations and make informed decisions. 2. Cooperation: Ability to work effectively with team members to achieve common goals.

Benefits: 1. Travel opportunities: Occasional travel for conferences, meetings, and training sessions. 2. Company transportation: Transportation provided for off-site meetings or events. 3. Training & professional development: Opportunities for continued learning and career growth.

Working Environment: Join a team that values creativity and innovation, where your ideas are heard and encouraged. Embrace a culture that fosters growth and development while celebrating individuality and diversity.

Deadline to apply: June 3, 2024

Equal Opportunity Statement: Time Warner is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We value diversity and inclusion in our workplace and encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.