Client Service Representative - Remote Work

As a Client Service Representative at International Paper, you will be responsible for providing exceptional customer service to our clients while working remotely from Charlotte, North Carolina. This part-time position at the Associate Level requires a minimum of 3 years of experience in a similar role.

Responsibilities: 1. Communicate with clients via phone, email, and online chat to provide assistance and resolve any issues or concerns. 2. Manage client accounts, ensuring accuracy and timely updates to account information. 3. Collaborate with internal teams to ensure seamless communication and resolution of client inquiries. 4. Understand and promote company products and services to clients. 5. Maintain a high level of professionalism and customer service at all times.

Requirements: 1. Motivated and passionate about providing excellent customer service. 2. Strong innovation skills to find creative solutions to client issues. 3. Ability to effectively manage relationships with clients and colleagues. 4. Excellent communication and interpersonal skills. 5. Prior experience in client service or a related field. 6. Availability to work remotely from Charlotte, North Carolina.

Benefits: 1. Free accommodation for out-of-state employees. 2. Vision insurance to support your eye health. 3. Disability insurance to provide financial security in case of unexpected circumstances.

Working Environment: At International Paper, we provide opportunities for unlimited personal and professional growth. Our remote work environment allows for flexibility and work-life balance while still ensuring a dynamic and supportive company culture.

Deadline to Apply: The deadline to apply for this position is July 3, 2024.

Equal Opportunity Statement: International Paper is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factors protected by law. We strive to create a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.