Customer Service Specialist - Remote Work

Job Description:

Williams is currently seeking a Customer Service Specialist to join our remote team in Chicago, Illinois. This is a part-time position ideal for individuals looking to gain valuable experience in customer service in a remote work setting. As an entry-level role, no prior experience is required, making it perfect for those looking to kickstart their career in customer service.

Responsibilities: 1. Provide top-notch customer service to clients via phone, email, and chat. 2. Resolve customer issues and complaints in a professional and efficient manner. 3. Process orders, returns, and exchanges accurately and timely. 4. Educate customers on products and services offered by Williams. 5. Collaborate with other team members to ensure customer satisfaction.

Requirements: 1. Strong independent work ethic and the ability to work effectively in a remote setting. 2. Resilient nature to handle difficult situations with grace and professionalism. 3. Excellent presentation and communication skills. 4. High school diploma or equivalent. 5. Proficiency in Microsoft Office and other basic computer skills. 6. Ability to work a part-time schedule with flexibility.

Benefits: 1. Paid Time Off (PTO) for all employees. 2. Free accommodation for remote workers. 3. Relocation allowance for eligible employees.

Working Environment: At Williams, we empower our employees to take ownership of their work and make impactful decisions. We value collaboration and provide a supportive environment for our team members to thrive in.

Equal Opportunity Statement: Williams is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Deadline to Apply: June 29, 2024

If you are a motivated individual with a passion for customer service and looking for a rewarding opportunity to grow professionally in a remote work setting, we encourage you to apply for the Customer Service Specialist position at Williams in Chicago, Illinois.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.