Number of Applicants
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Summary
The Customer Support Agent is responsible for supporting the retail locations store teams, BrandsMart Leasing customers, and at times the Operations Hub. This could include, but is not limited to, explaining the lease application process and lease transaction, explaining the benefits of auto pay, conducting quality control calls, handling customer service issues, retail location service issues, taking payments, and handling customer opportunities. This team member upholds the culture and standards of our Company. The Customer Support Agent must constantly strive to meet all business goals and exceed customer expectations. This is a new position and will evolve over time, resulting in additional responsibilities being added.
Duties and Responsibilities
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