Account Support Manager

Job Description:

We are seeking a highly motivated and experienced Account Support Manager to join Public Service Enterprise Group in our Indianapolis, Indiana office. As a mid-to-senior level professional with a minimum of 7 years of experience in a similar role, you will be responsible for managing and nurturing client accounts to ensure their success and satisfaction.

Responsibilities: - Build and maintain strong relationships with key clients, understanding their needs and goals - Act as the main point of contact for clients, handling any inquiries or issues in a timely and professional manner - Develop and implement account plans to drive growth and retention - Collaborate with internal teams to ensure the delivery of high-quality products and services to clients - Monitor account performance and provide regular reports to clients on progress towards goals - Identify opportunities for upselling and cross-selling additional products or services - Stay up-to-date on industry trends and competitive landscape to better serve clients - Provide training and support to junior account support staff as needed

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven track record of successfully managing client accounts and driving revenue growth - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Resilient and confident individual with the ability to overcome challenges and setbacks - Creative thinker with strong planning skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software

Benefits: - Gym membership - Dental insurance - Free accommodation in company housing

Working Environment: At Public Service Enterprise Group, we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusion, and strive to create a supportive and collaborative work environment where employees can thrive.

Equal Opportunity Statement: Public Service Enterprise Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to Apply: July 3, 2024

If you meet the requirements and are looking for a challenging and rewarding part-time opportunity as an Account Support Manager, we encourage you to apply and join our dynamic team at Public Service Enterprise Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.