Account Support Manager - Work from home

Job Description:

We are looking for a dedicated and driven Account Support Manager to join our team at Time Warner. This is a part-time position that allows you to work from the comfort of your own home in Seattle, Washington. As a mid-to-senior level professional with at least 8 years of experience in a similar role, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and effective manner.

Responsibilities: - Serve as the main point of contact for assigned client accounts, building and maintaining strong relationships - Develop and implement account management strategies to meet client goals and objectives - Identify upsell and cross-sell opportunities to increase revenue and client satisfaction - Work closely with our sales and marketing teams to ensure client needs are being met - Provide feedback to internal teams on client needs and market trends - Manage client contracts and ensure all deliverables are met on time and within budget - Monitor client satisfaction through surveys and feedback sessions - Stay up-to-date on industry trends and competitors to provide strategic insights to clients

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience as an Account Manager or similar role - Excellent communication and interpersonal skills - Strong persuasion and negotiation skills - Creative problem-solving abilities - Knowledge of CRM software and Microsoft Office suite - Ability to work independently with minimal supervision - Experience working from home is a plus - Ability to travel occasionally for client meetings

Benefits: - Parental leave - Paid overtime - Retirement plan

Working Environment: At Time Warner, we are committed to supporting our employees in their personal and professional development. We believe in creating a positive and inclusive work environment where everyone can thrive and grow.

Deadline to Apply: June 21, 2024

Equal Opportunity Statement: Time Warner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.