Account Support Officer

Job Description:

We are looking for a reliable and energetic Account Support Officer to join our team at Robinhood in Columbus, Ohio. As an Associate Level position, you should have at least 2 years of relevant experience in a similar role. The ideal candidate will possess creativity, attention to detail, and a strong sense of ownership and responsibility.

Responsibilities: - Provide account support to clients, assisting with inquiries, issue resolution, and account maintenance - Collaborate with the sales team to ensure seamless communication and support for clients - Handle administrative tasks such as data entry, filing, and maintaining accurate records - Assist in the creation and distribution of reports for management and clients - Conduct research and analysis to support account management activities - Maintain a high level of customer service and professionalism at all times - Contribute to team meetings and brainstorming sessions to drive innovation and efficiency - Support special projects and initiatives as needed

Requirements: - 2+ years of experience in a similar role - Reliable and energetic personality - Strong attention to detail and accuracy in work - Excellent communication and interpersonal skills - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and as part of a team - Bachelor's degree in Business Administration or related field preferred

Benefits: - Remote work flexibility - Free accommodation - Paid overtime

Equal Opportunity Statement: Robinhood is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-05-28

If you meet the requirements and are ready to take on the challenge of supporting our clients and driving success, we encourage you to apply for the Account Support Officer position at Robinhood in Columbus, Ohio. Join our team and be part of a dynamic and innovative company dedicated to empowering our clients and achieving excellence in everything we do.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.