Remote Account Support Officer

Job Description:

Allstate is seeking a motivated and adaptable Remote Account Support Officer to join our team in Chicago, Illinois. As a part-time entry-level position, this role is perfect for individuals looking to gain valuable experience in the insurance industry.

Responsibilities: 1. Provide remote support to customers regarding their accounts and policies. 2. Assist with account maintenance, including updating information and processing payments. 3. Communicate effectively with customers via phone, email, and chat to address any concerns or questions. 4. Collaborate with internal teams to ensure a seamless customer experience. 5. Assist in planning and executing account management strategies to meet company goals. 6. Remain resilient in the face of challenging situations and find solutions to customer issues. 7. Stay up to date on industry trends and regulations to provide accurate information to customers. 8. Utilize company equipment to efficiently perform job duties.

Requirements: 1. 1 year of experience in a customer service or administrative role. 2. Excellent communication skills, both written and verbal. 3. Strong planning and organizational abilities. 4. Adaptable to changing work environments and priorities. 5. Resilient in handling customer inquiries and complaints. 6. Ability to work effectively both independently and in a team. 7. High school diploma or equivalent.

Benefits: 1. Parental leave for eligible employees. 2. Company-provided equipment for remote work. 3. Dental insurance coverage.

Working Environment: Joining Allstate means being part of a company that pioneers change and sets industry benchmarks. Our team is dedicated to providing top-notch customer service and helping individuals protect what matters most to them.

Equal Opportunity Statement: Allstate is an equal opportunity employer and encourages individuals of all backgrounds to apply for this position. We celebrate diversity and are committed to creating an inclusive work environment for all employees.

Deadline to Apply: June 26, 2024. Apply now to join our team and kickstart your career in the insurance industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.