Call Center Assistant

Job Description:

As a Call Center Assistant at Lowe's in San Diego, California, you will be responsible for providing exceptional customer service and support to callers seeking assistance with product information, orders, and general inquiries. This entry-level position will require you to work part-time hours in a fast-paced environment.

Responsibilities: - Answer incoming calls and assist customers with their inquiries - Provide accurate and timely information regarding products, pricing, and availability - Process orders and returns efficiently and accurately - Resolve customer complaints and issues with professionalism and courtesy - Keep detailed records of customer interactions and transactions - Collaborate with team members to ensure smooth operations in the call center - Stay updated on product knowledge and company policies and procedures

Requirements: - High school diploma or equivalent - No prior experience required, but customer service experience is a plus - Resourceful and passionate about providing excellent customer service - Strong communication skills and the ability to adapt to different customer needs - Ability to work in a team environment and handle multiple tasks simultaneously

Benefits: - Training and professional development opportunities - Life insurance coverage - Vision insurance - Work-life balance and employee well-being initiatives

Equal Opportunity Statement: Lowe's is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Don't miss the deadline to apply for this exciting opportunity to join our team as a Call Center Assistant at Lowe's in San Diego, California. Apply by June 3, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.