Remote Call Center Assistant

Job Description:

Caterpillar is seeking a Remote Call Center Assistant to join our team in San Diego, California. This part-time entry-level position is perfect for individuals looking to gain experience in the customer service industry. As a Remote Call Center Assistant, you will be responsible for providing excellent customer service to our clients over the phone.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Resolve customer complaints and issues in a professional manner - Assist customers with product information and troubleshooting - Input customer data accurately into the system - Follow up with customers to ensure satisfaction - Work collaboratively with team members to achieve department goals

Requirements: - Hardworking and confident attitude - Emotional intelligence to effectively empathize with customers - Strong project management skills to handle multiple tasks simultaneously - Excellent communication skills - Ability to work independently and as part of a team - High school diploma or equivalent

Benefits: - Relocation allowance for eligible candidates - Travel opportunities for training and networking - Joining bonus for successful hires

Working Environment: At Caterpillar, we strive to pursue excellence in every endeavor, setting a high standard for achievement. You will have the opportunity to work in a supportive and collaborative environment that encourages growth and development.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Caterpillar is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.