Call Center Specialist

Job Description:

Simon Property Group is seeking a part-time Call Center Specialist to join our team in Indianapolis, Indiana. As an Associate Level position, we are looking for a candidate with at least 4 years of experience in a similar role. The ideal candidate will be adaptable and confident, with strong communication and time management skills.

Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Provide information and assistance to customers regarding products, services, and promotions - Resolve customer complaints and issues in a timely and efficient manner - Maintain accurate and detailed records of all customer interactions - Collaborate with other departments to ensure customer satisfaction - Meet and exceed performance targets and goals - Stay up-to-date on company policies and procedures

Requirements: - High school diploma or equivalent - At least 4 years of experience in a call center or customer service role - Excellent communication skills, both verbal and written - Strong time management and organizational skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in Microsoft Office Suite

Benefits: - Travel opportunities - Paid overtime - Parental leave - Corporate social responsibility initiatives

Equal Opportunity Statement: Simon Property Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.