Chat Support Officer - Work from home

Job Description:

AECOM is seeking a Chat Support Officer to work from home in San Jose, California. This part-time entry-level position requires no previous experience, making it a great opportunity for those looking to kickstart their career in a dynamic and growing company.

Responsibilities: - Provide exceptional customer service and support through chat communication with clients - Address customer inquiries, resolve issues, and provide product/service information - Utilize strategic planning skills to identify and implement process improvements in chat support operations - Collaborate with team members to ensure a seamless customer experience - Demonstrate leadership qualities by setting a positive example for other team members - Leverage data to inform decisions and drive strategic initiatives - Meet performance targets and quality standards set by the company

Requirements: - Confident and energetic personality - Strong strategic planning skills - Leadership experience or qualities - Excellent communication and customer service skills - Ability to work independently and as part of a team - Proficiency in computer software and web-based applications - High school diploma or equivalent

Benefits: - Profit sharing opportunities - Vision insurance - Employee discounts

Working Environment: As a Chat Support Officer at AECOM, you will have the opportunity to work in a collaborative and innovative remote environment. You will have access to data-driven insights that will guide your decision-making and help drive strategic initiatives within the company.

Deadline to Apply: June 25, 2024

Equal Opportunity Statement: AECOM is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.