Client Relations Manager

Job Description:

We are seeking a motivated and goal-oriented Client Relations Manager to join our team at Quest Diagnostics in Washington, D.C. This is a part-time position at the Associate Level, with a minimum of 5 years of experience in client relations or a related field. The ideal candidate will be resourceful, hardworking, possess strong strategic planning skills, and excel in time management.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and meetings - Understand the needs and requirements of clients and provide solutions that meet their expectations - Collaborate with internal teams to ensure timely delivery of products and services to clients - Monitor client satisfaction and address any issues or concerns in a timely and effective manner - Develop and implement strategies to increase client retention and drive business growth - Keep abreast of industry trends and competitors to identify opportunities for improvement - Prepare reports and presentations for clients and internal stakeholders - Provide feedback and recommendations to senior management for improvement of client relations processes

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in client relations or a similar role - Excellent communication and interpersonal skills - Strong strategic planning and time management abilities - Proficient in Microsoft Office Suite - Ability to work independently and as part of a team - Detail-oriented and organized

Benefits: - Employee discounts - Free food - Profit sharing

Working Environment: At Quest Diagnostics, we foster transparency and open dialogue for effective communication at all levels. Our team is committed to creating a positive and inclusive environment where everyone can thrive and succeed.

Equal Opportunity Statement: Quest Diagnostics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to building a diverse and inclusive workforce and encourage all qualified candidates to apply.

Deadline to apply: 2024-06-01

Join our team at Quest Diagnostics and make a positive impact on client relations in the healthcare industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.