Client Relations Officer

Job Description:

We are seeking a dedicated and resilient Client Relations Officer to join our team at Mohawk Industries in San Jose, California. As a Client Relations Officer, you will be responsible for maintaining positive relationships with our clients, ensuring their needs are met and issues are addressed in a timely and professional manner. This position is part-time and entry-level, perfect for individuals with at least 1 year of experience in a customer service or sales role.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and follow-up - Address client inquiries and concerns promptly and effectively - Develop strategies to retain existing clients and attract new ones - Collaborate with internal teams to ensure client satisfaction and resolve any issues that may arise - Keep accurate records of client interactions and transactions - Assist in the planning and execution of client events and meetings - Negotiate contracts and agreements with clients to ensure mutual benefit - Stay up-to-date on industry trends and competitor activities to identify potential business opportunities

Requirements: - 1 year of experience in a customer service or sales role - Strong communication and interpersonal skills - Excellent planning and organizational abilities - Ability to negotiate confidently and effectively - Resilient and able to handle challenging situations with grace - Dedicated to providing exceptional service to clients - Knowledge of CRM software is a plus

Benefits: - Company transportation for work-related travel - Medical coverage for part-time employees - Travel and spending expenses covered by the company - Opportunity for career growth and development in a dynamic workplace that values teamwork and shared success

Equal Opportunity Statement: Mohawk Industries is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: July 3, 2024

If you meet the requirements and are excited about the opportunity to work in a fast-paced, customer-focused environment, we encourage you to apply for the Client Relations Officer position at Mohawk Industries in San Jose, California. Join us in shaping the future of client relations and building meaningful connections with our valued clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.