Client Relations Officer

The Client Relations Officer at Harley-Davidson in Seattle, Washington will be responsible for managing and maintaining relationships with clients to ensure customer satisfaction and retention. This part-time Associate Level position requires at least 4 years of experience in a similar role.

Key responsibilities include:

1. Building strong relationships with clients through regular communication and personalized interactions. 2. Identifying client needs and recommending appropriate products or services to meet those needs. 3. Resolving any client issues or concerns in a timely and effective manner. 4. Collaborating with internal teams to ensure client requests are fulfilled. 5. Developing and implementing client retention strategies. 6. Analyzing client feedback and making recommendations for improvements. 7. Conducting market research to identify potential new clients and business opportunities.

Requirements for this position include:

1. Resourceful and independent personality traits to effectively manage client relationships. 2. Strong strategic planning and decision-making skills to drive client retention and growth. 3. Excellent communication and interpersonal skills. 4. Proficiency in CRM software and Microsoft Office suite. 5. Bachelor's degree in Business Administration or related field preferred.

In addition to a competitive salary, Harley-Davidson offers a range of benefits including company transportation, dental insurance, and employee discounts. The working environment is collaborative, with opportunities to work with colleagues worldwide and foster a global village mentality.

Harley-Davidson is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, gender, disability, or any other protected status. Deadline to apply for this position is July 3, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.