Client Service Associate

Job Description:

Airgas is seeking a detail-oriented and motivated Client Service Associate to join our team in Dallas, Texas. As a Client Service Associate, you will be responsible for providing excellent customer service support to our clients and assisting with various administrative tasks to ensure smooth operations.

Responsibilities: - Respond promptly and professionally to client inquiries via phone, email, and in-person - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to resolve client issues and provide timely solutions - Assist in preparing reports and presentations for client meetings - Coordinate and schedule appointments for clients and ensure all necessary materials are ready - Monitor and track client accounts to ensure timely payments and renewals - Assist with data entry and organization of client information in the CRM system - Participate in team meetings and provide input on improving customer service processes - Other administrative duties as assigned by the supervisor

Requirements: - High school diploma or equivalent - Strong verbal and written communication skills - Excellent interpersonal skills and ability to work well in a team environment - Adaptable and able to handle multiple tasks with attention to detail - Proficient in Microsoft Office Suite (Word, Excel, Outlook) - Previous customer service experience is a plus but not required

Personality traits: adaptable, motivated Soft skills: people management, teamwork

Benefits: - Disability insurance - Paid Time Off (PTO) - Free accommodation

Working environment: At Airgas, we promote equality and fairness for all employees. We strive to create a supportive and inclusive work environment where everyone can thrive and succeed.

Equal Opportunity Statement: Airgas is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free from discrimination and harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Deadline to apply: 2024-07-03

Join Airgas and become a valuable member of our team dedicated to providing exceptional client service in a dynamic and welcoming environment. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.