Client Service Officer

Job Description:

Cruise Automation is seeking a part-time Client Service Officer to join our team in Indianapolis, Indiana. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met efficiently and effectively.

Responsibilities: - Interact with clients via phone, email, and in-person to address inquiries, resolve issues, and provide guidance on products and services - Maintain accurate client records and update databases with relevant information - Collaborate with internal teams to ensure a seamless client experience - Conduct research to stay up-to-date on industry trends and competitor activities - Assist with creating reports and presentations for client meetings - Participate in team meetings and contribute to team projects - Take ownership of client issues and follow through to resolution - Handle client complaints and escalate as needed - Stay informed on product updates and communicate changes to clients

Requirements: - 4 years of experience in a customer service or client-facing role - Energetic and resilient personality traits - Strong research and teamwork skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize tasks effectively - Proficient in Microsoft Office suite - Associate degree or higher in a related field

Benefits: - Gym membership - Paid sick leave - Relocation allowance

Working Environment: At Cruise Automation, we encourage a spirit of exploration and taking calculated risks for growth. Our team members are empowered to think creatively and push boundaries to achieve success. We value diversity and inclusion in the workplace and believe in fostering a collaborative and supportive environment for all employees.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Cruise Automation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.