Remote Client Service Officer

Job Description:

Targa Resources is seeking a Remote Client Service Officer to join our team in Los Angeles, California. This part-time position is ideal for entry-level professionals with at least 1 year of experience in a customer service role. As a Remote Client Service Officer, you will be responsible for providing exceptional customer service to our clients through virtual channels.

Responsibilities: - Communicate with clients via email, phone, and video conferencing to address their inquiries and resolve any issues - Ensure client satisfaction by providing timely and accurate information about our products and services - Maintain detailed records of client interactions and transactions - Collaborate with the sales team to identify opportunities for upselling or cross-selling products - Assist in client onboarding and provide training on our platforms - Work closely with other departments to improve overall client experience - Stay informed about industry trends and company policies to provide accurate information to clients

Requirements: - Proven experience in a customer service role - Strong communication and interpersonal skills - Ability to adapt to different communication channels - Motivated individual who is eager to learn and grow within the company - Excellent people management and negotiation skills - Proficient in Microsoft Office and customer relationship management (CRM) software - Ability to work independently and collaboratively in a team environment - Bachelor's degree in business administration or related field preferred

Personality Traits: - Adaptable: Able to quickly adjust to changing situations and priorities - Motivated: Driven to succeed and exceed client expectations

Soft Skills: - People Management: Able to effectively communicate and build relationships with clients - Negotiation: Skilled at resolving conflicts and reaching mutually beneficial agreements

Benefits: - Company transportation provided for work-related travel - Paid Time Off (PTO) for part-time employees - Free accommodation for team members traveling to Los Angeles for work assignments

Working Environment: At Targa Resources, we cultivate leaders who foster inclusivity and mentorship. Our team values collaboration, innovation, and continuous improvement to deliver outstanding service to our clients.

Equal Opportunity Statement: Targa Resources is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any factors not related to job performance.

Deadline to Apply: July 22, 2024

Join our team at Targa Resources and embark on a rewarding career in client service! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.