Client Service Representative

Job Description:

As a Client Service Representative at Kabbage in Los Angeles, California, you will be responsible for providing exceptional customer service to clients through various channels including phone, email, and online chat. You will serve as the primary point of contact for clients, addressing their inquiries, resolving any issues they may have, and ensuring their overall satisfaction with our services. This position is part-time and entry level, making it perfect for individuals who are looking to gain experience in client services.

Responsibilities: - Respond to client inquiries promptly and professionally - Assist clients with account management tasks such as updating information and processing transactions - Resolve client issues and complaints in a timely and effective manner - Provide information about Kabbage products and services to clients - Collaborate with other team members to ensure a seamless client experience - Maintain accurate records of client interactions in the company database - Continuously strive to improve client satisfaction and retention rates

Requirements: - Passionate about providing excellent customer service - Energetic and enthusiastic attitude towards clients - Strong people management skills to effectively communicate with clients - Innovative mindset to identify and implement solutions to client issues - No previous experience required - Must be able to work in Los Angeles, California - Ability to work part-time hours

Benefits: - Free accommodation for employees - Training and professional development opportunities - Parental leave for eligible employees

Working Environment: At Kabbage, we value autonomy and independence, trusting our employees to excel in their roles. You will have the freedom to make decisions and suggestions that contribute to the overall success of our client services team. Our goal is to create a supportive and inclusive work environment where employees are encouraged to grow and develop their skills.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Kabbage is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.