Client Service Specialist

Job Description:

Peabody Energy, a leading coal company based in Seattle, Washington, is seeking a part-time Client Service Specialist to join our team at the Associate level. The ideal candidate will have at least 4 years of experience in client service and possess a confident and driven personality.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and resolving any issues in a professional and timely manner - Build strong relationships with clients to understand their needs and preferences, providing personalized service and recommendations - Conduct market research and analysis to identify potential opportunities for growth and improvement - Collaborate with internal teams to ensure seamless delivery of services and products to clients - Develop and implement strategic plans to enhance client satisfaction and retention - Assist in the development of marketing materials and campaigns to attract new clients - Maintain accurate records and documentation of client interactions and transactions

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 4+ years of experience in client service or a similar role - Strong communication and interpersonal skills - Excellent problem-solving and analytical abilities - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and as part of a team - Planning and organizational skills

Benefits: - Dental insurance - Medical coverage - Employee discounts

Working Environment: At Peabody Energy, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every employee is valued and respected. We encourage collaboration and innovation to drive positive change in our industry.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Peabody Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workforce that reflects the communities we serve.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.