Client Support Assistant

Job description:

Estee Lauder is seeking a talented and hardworking individual to join our team as a Client Support Assistant in our Chicago, Illinois office. As a Client Support Assistant, you will play a crucial role in providing exceptional support to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities:

- Assist clients with inquiries, issues, and requests via phone, email, and in-person - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to address client needs and resolve any issues that may arise - Provide product recommendations and assist with product inquiries - Coordinate shipping and delivery of products to clients - Assist with inventory management and restocking of products - Assist with processing client orders and payments - Perform administrative tasks such as scheduling appointments and organizing client information

Requirements:

- 1 year of experience in a customer service or client support role preferred - Excellent communication skills, both verbal and written - Ability to work independently and prioritize tasks effectively - Strong attention to detail and problem-solving skills - Proficiency with Microsoft Office Suite and CRM software - Ability to handle multiple tasks simultaneously in a fast-paced environment - Ability to work well under pressure and adapt to changing priorities

Personality traits:

- Hardworking - Independent

Soft skills:

- Attention to detail - Problem-solving

Benefits:

- Training & professional development opportunities - Free food provided during work hours - Travel & spending expenses covered for work-related activities

Working environment:

At Estee Lauder, we are committed to fostering diversity and inclusivity. As a Client Support Assistant, you will have the opportunity to help pave the way for a culture of belonging where every individual is valued and respected.

Deadline to apply: July 7, 2024

Equal opportunity statement:

Estee Lauder is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.