Client Support Assistant - Work from home

Discovery Communications is seeking a Client Support Assistant to join our team in San Antonio, Texas. This is a part-time, entry-level position that offers the opportunity to work from home.

As a Client Support Assistant, your primary responsibility will be to assist clients with their inquiries and provide them with exceptional customer service. This includes answering phone calls, responding to emails, and resolving any issues they may have in a timely and efficient manner.

Responsibilities: - Answering client inquiries via phone, email, and live chat - Providing exceptional customer service to all clients - Resolving client issues and complaints in a timely manner - Maintaining accurate records of client interactions - Collaborating with other team members to ensure client satisfaction - Assisting with administrative tasks as needed

Requirements: - 1 year of experience in a customer service role - Hardworking and driven personality - Strong project management skills - Creativity and problem-solving abilities - Excellent communication skills - Ability to work independently and as part of a team

Benefits: - Company-provided equipment for remote work - Free accommodation for team retreats and events - Employee discounts on Discovery Communications products and services

At Discovery Communications, we foster a working environment that values transparency and open dialogue for effective communication at all levels. We are committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

If you are a motivated individual with a passion for customer service and a desire to work from home, we encourage you to apply for the Client Support Assistant position at Discovery Communications. The deadline to apply is July 13, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.