Client Support Assistant - Work from home

As a Client Support Assistant at Peabody Energy, you will have the opportunity to work from home in Chicago, Illinois, USA. This part-time entry-level position requires at least 1 year of experience and is ideal for individuals who are resourceful, dedicated, and possess strong planning and problem-solving skills.

Responsibilities: - Provide excellent customer service to clients through various communication channels, including phone calls, emails, and live chat - Assist clients with account inquiries, technical issues, and product information - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to resolve client issues and provide timely solutions - Identify and escalate priority issues to ensure customer satisfaction - Stay up-to-date on product knowledge and industry trends to better assist clients - Perform other administrative tasks as needed

Requirements: - High school diploma or equivalent - 1+ year of customer service experience - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficient in using computer applications and software - Availability to work flexible hours, including evenings and weekends

Benefits: - Life insurance coverage - Profit sharing opportunities - Paid sick leave

Working Environment: At Peabody Energy, you will be part of a company that pioneers change and sets industry benchmarks. You will have the opportunity to contribute to a dynamic team and make a positive impact on our clients and the energy industry as a whole.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement: Peabody Energy is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other protected characteristics. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.