Client Support Associate

Job Description:

Lowe’s is seeking a dynamic and adaptable Client Support Associate to join our team in Houston, Texas. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded. This part-time position is suitable for candidates with a minimum of 4 years of experience.

Responsibilities: - Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly and professionally. - Build and maintain strong relationships with clients, understanding their needs and providing relevant product recommendations. - Assist clients with product selection, ordering, and delivery information. - Collaborate with internal teams to ensure a seamless client experience. - Communicate effectively with clients via phone, email, and in-person interactions. - Maintain accurate client records and update customer information in the database. - Provide feedback to management on client trends, issues, and opportunities for improvement.

Requirements: - Minimum of 4 years of experience in customer service or a related field. - Strong adaptability and energy to thrive in a fast-paced environment. - Excellent strategic planning and attention to detail skills. - Exceptional communication and interpersonal abilities. - Ability to work well independently and as part of a team. - Proficient computer skills, including Microsoft Office Suite. - High school diploma or equivalent required.

Benefits: - Employee discounts on Lowe’s products. - Remote work flexibility. - Retirement plan options.

Working Environment: At Lowe’s, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Client Support Associate, you will have the opportunity to grow and develop within our organization while providing exceptional service to our valued clients.

Equal Opportunity Statement: Lowe’s is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected status. We celebrate diversity and are dedicated to creating an inclusive and supportive work environment.

Deadline to Apply: July 3, 2024

Don't miss out on this exciting opportunity to join the Lowe’s team as a Client Support Associate in Houston, Texas. Apply now and take the next step in your career!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.